Return & Refund Policy

At Matchset, we seek to provide you with the best experience possible. We have updated our returns policy and will accept all returns and exchanges on unused products in their original packaging (with all tags) within 30 days of purchase.

Please send returns and exchanges to : Matchset; 6220 Wilmington Pike; Dayton, OH 45459

To process your return, please follow these guidelines below, and complete our form using your Matchset customer account:

1. Apparel must be returned unworn, unwashed and with the original tags still attached.

2. Shoes must be in brand new condition and returned in the original manufacturer's shoe box. Do not place any labels or tape on the manufacturer's shoe box.

3. Racquets must not be used, plastic must still be on the handle and header card must be still on the frame. Returned racquets strung at Matchset will be credited, minus the cost of string and $18 labor charge.

4. Send your product to us with sales receipt that was included in the package you received. 

A restocking fee is applicable at the discretion of Matchset if any of these steps are not followed.

In addition to returns, Many of our products come with manufacturer's warranties (see links below for details and for further information on specific product returns).

Products not returned in new condition or after 30 days from the invoice date may be eligible for store credit at the discretion of Matchset. If any item is ineligible for a refund or store credit, the product will be returned to the customer.